About TargetBay:

TargetBay is an all-in-one Ecommerce Marketing Cloud that integrates core functionalities like customer profiling, review generation, segmentation, and automated email personalization to help Ecommerce entrepreneurs increase their sales. TargetBay’s main products include BayEngage, BayReviews, and BayAds.

Experience: 0 - 3 yrs

Location: Perungudi, Chennai

Shift: US Shift

Roles and Responsibilities:

This is a full-time on-site role for a Customer Success Executive at TargetBay. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include providing excellent customer support, managing accounts, and utilizing your analytical skills to optimize customer success strategies.

Required Skills:

Customer Satisfaction, Customer Retention, and Customer Support skills
Strong analytical skills
Experience in account management
Excellent written and verbal communication skills
Ability to build strong relationships with customers
Detail-oriented and highly organized
Prior experience in the eCommerce industry is a plus
Bachelor's degree in a relevant field

Customer Success Executive

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